To further protect your privacy and financial information, our digital banking platform includes two-factor authentication.
IMPORTANT: By default, two-factor notifications are sent to the email address associated with your account and can only be changed by logging into the desktop version of digital banking here.
Please follow the steps below to adjust your settings to better fit your needs! For security purposes, you will be required to have at least one authentication method selected.
NOTE: If you choose email authentication, be sure you have access to that email account! If you don’t see the verification email in your inbox, check your spam folder.
To use the full capabilities of our new bill pay platform, you will have to disable your browser pop up blocker. This allows the platform to open in a new tab where you can add payees, make payments and view pending transactions.
To disable your pop up blocker when using our digital banking platform, follow these instructions for popular browsers like Google Chrome, Firefox, Microsoft Edge, and Safari.
The bill pay platform will default to your first checking account sorted by primary account number. For example, if you have checking accounts 1234 and 2215, the default account will be 1234.
Our new Digital Banking makes transferring funds to accounts you own at other financial institutions and to friends even simpler with external transfers. Under the Transfer tab, you'll select either ME2ME or FFB2FFB and then choose instant or manual verification to connect the external account.
Instant verification requires you to enter your login credentials for the external bank to verify and allow transfers immediately.
Manual verification requires you to enter the account and routing number of the external bank, which will initiate 2 small deposits to that account. Once you receive these deposits, return to your First Federal Digital Banking profile to enter the deposit amounts to verify and allow transfers.
Once you receive the 2 small deposits in your external account, return to your First Federal Digital Banking profile to enter the deposit amounts to verify and allow transfers.
Using our P2P function, you can send personal payments using just a name and phone number or email. You do not need the payee's account information to initiate payments.
On a desktop: Click Dashboard > hover on the right side of the account balance > click 3 dots > Hide from View.
In the mobile app, you can 'favorite' accounts that you’d like to view at the top of your dashboard.
Transaction details for all accounts will still populate in desktop and mobile view.
Within the My Financial View tool, you can categorize transactions to track your income and spending and build custom budgets to reach your goals. Watch the video to get started!
For your security, the First Federal Mobile app allows you to quickly turn off your debit card in the event it becomes misplaced or stolen. We encourage you to download the CardValet app for a more robust set of debit card controls!