We're here when you need us. So give us a shout.

Financial Hardship Relief

If you experience financial hardship as a result of the coronavirus, you can request help.

Learn more

Get in touch

Click here to schedule a meeting with a banker!

Our Main Phone Number

(816) 241-7800

Mon-Fri 9:00 a.m. - 4:30 p.m.

Toll-Free 24-Hour Banking Info Line

(888) 781-4092

Questions about your accounts

(816) 245-4225

Mon-Fri 8:30 a.m. - 5:00 p.m.

Questions about your mortgage

(816) 245-4203

Mon-Fri 9:00 a.m. - 4:30 p.m.

Lost or Stolen Debit Card

Call immediately:

(816) 245-4225– Monday - Friday | 9:00 a.m.- 4:30 p.m.

(833) 305-5910 – Before or after hours

Questions about Online Banking

(816) 245-4225

Mon-Fri 9:00 a.m. - 4:30 p.m.

Questions about Online Bill Payment

(855) 856-9297

7 days a week 6:00 a.m. - 12:00 a.m.

Have a complaint?

If you believe you've been treated unfairly, please fill out our Official Complaint Form

Got a question about your First Federal account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.