We're here when you need us. So give us a shout.
If you experience financial hardship as a result of the coronavirus, you can request help.
Mon-Fri 9:00 a.m. - 4:30 p.m.
Mon-Fri 8:30 a.m. - 5:00 p.m.
Mon-Fri 9:00 a.m. - 4:30 p.m.
Call immediately:
(816) 245-4225– Monday - Friday | 9:00 a.m.- 4:30 p.m.
(833) 305-5910 – Before or after hours
Mon-Fri 9:00 a.m. - 4:30 p.m.
7 days a week 6:00 a.m. - 12:00 a.m.
If you believe you've been treated unfairly, please fill out our Official Complaint Form
Got a question about your First Federal account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.