In observance of Independence Day, our banking centers will be closed on Monday, July 4. Our banking centers will resume normal operations on Tuesday, July 5.

Contact

We're here when you need us. So give us a shout.

Our Main Phone Number

(816) 241-7800 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT


Toll-Free 24-Hour Banking Info Line

(888) 781-4092

Questions about Your Accounts

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

depositquestion@ffbkc.com


Questions about Your Mortgage

(816) 245-4203 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT

loanservicing@ffbkc.com


Lost or Stolen Debit Card

Call immediately:

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

(833) 305-5910 | Before or after hours


Questions about Online Banking

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

depositquestion@ffbkc.com


Questions about Online Bill Payment

(855) 856-9297 | 7 days/week, 6:00 a.m. - 12:00 midnight CT

depositquestion@ffbkc.com

Have a complaint?

If you believe you've been treated unfairly, please fill out our Official Complaint Form.

We've got your back

Got a question about your First Federal Bank account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.


Financial Hardship Relief

If you experience financial hardship as a result of the coronavirus, you can request help.

Learn more

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