Contact

We're here when you need us. So give us a shout.

Our Main Phone Number

(816) 241-7800 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT


Toll-Free 24-Hour Banking Info Line

(888) 781-4092

Questions about Online Banking or Your Accounts

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

digitalbanking@ffbkc.com


Questions about Your Mortgage

(816) 245-4203 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT

loanservicing@ffbkc.com


Lost or Stolen Debit Card

Call immediately:

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

(833) 305-5910 | Before or after hours

Have a complaint?

If you believe you've been treated unfairly, please fill out our Official Complaint Form.

Quick Links

Meet with a banker

Schedule a meeting with a banker at one of our locations.

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Download the First Federal Mobile Banking for iPhone app on the App Store

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Financial Hardship Relief

If you experience financial hardship as a result of the coronavirus, you can request help.

Learn more

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