Contact
We're here when you need us. So give us a shout.
Our Main Phone Number
Monday – Friday, 9:00 a.m. – 5:00 p.m. CT
Saturday, 8:00 a.m. – 12:00 p.m. CT
Toll-Free 24-Hour Banking Info Line
Questions about Online Banking or Your Accounts
Monday – Friday, 9:00 a.m. – 5:00 p.m. CT
Saturday, 8:00 a.m. – 12:00 p.m. CT
Questions about Your Mortgage
(816) 245-4203 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT
Lost or Stolen Debit Card
Call immediately:
(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT
(833) 305-5910 | Before or after hours
Have a complaint?
If you believe you've been treated unfairly, please fill out our Official Complaint Form.
Website Accessibility
Please visit the accessibility page to report an issue with accessing the features or functions on this website or our digital app.
Quick Links
Meet with a banker
Schedule a meeting with a banker at one of our locations.
Download our Mobile Banking app
Looking for answers?
Check out our help page.
We've got your back
Got a question about your First Federal Bank account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.