Contact

We're here when you need us. So give us a shout.

Get in touch

Our Main Phone Number

(816) 241-7800

Mon-Fri 9:00 a.m. – 4:30 p.m.


Toll-Free 24-Hour Banking Info Line

(888) 781-4092


Questions about your accounts

(816) 245-4225

Mon-Fri 9:00 a.m. – 4:30 p.m.

depositquestion@ffbkc.com


Questions about your mortgage

(816) 245-4203 

Mon-Fri 9:00 a.m. - 4:30 p.m.

loanservicing@ffbkc.com


Lost or Stolen Debit Card

Call immediately: (800) 264-5578


Questions about Online Banking

(816) 245-4225

Mon-Fri 9:00 a.m. – 4:30 p.m.

depositquestion@ffbkc.com


Questions about Online Bill Payment

(855) 856-9297

7 days a week 6:00 a.m. - 12:00 a.m.

depositquestion@ffbkc.com


Have a complaint?

If you believe you've been treated unfairly, please fill out our Official Complaint Form 




Got a question about your First Federal account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.

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