Get in touch
Our Main Phone Number
Mon-Fri 9:00 a.m. – 4:30 p.m.
Toll-Free 24-Hour Banking Info Line
Questions about your accounts
Mon-Fri 9:00 a.m. – 4:30 p.m.
Questions about your mortgage
Mon-Fri 9:00 a.m. - 4:30 p.m.
Lost or Stolen Debit Card
Call immediately:
(816) 245-4225– Monday - Friday | 9:00a.m. – 4:30 p.m.
(833) 305-5910 – Before or after hours above
Questions about Online Banking
Mon-Fri 9:00 a.m. – 4:30 p.m.
Questions about Online Bill Payment
7 days a week 6:00 a.m. - 12:00 a.m.
Have a complaint?
If you believe you've been treated unfairly, please fill out our Official Complaint Form
Got a question about your First Federal account or a loan you've got with us? We're here to help! Fill out the form below and we'll reach out soon.
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