• All Banking Centers are drive-through and by appointment only to ensure the safety of customers and employees.
  • The Overland Park banking center is currently closed for construction. Reopening early March, 2021!
  • For Coronavirus resources, click HERE. Financial hardship as a result of the Coronavirus? Request help.

Contact

We're here when you need us. So give us a shout.

Financial Hardship Relief

If you experience financial hardship as a result of the coronavirus, you can request help.

Learn more

Our Main Phone Number

(816) 241-7800 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT


Toll-Free 24-Hour Banking Info Line

(888) 781-4092

Questions about Your Accounts

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

depositquestion@ffbkc.com


Questions about your mortgage

(816) 245-4203 | Monday – Friday, 9:00 a.m. – 4:30 p.m. CT

loanservicing@ffbkc.com


Lost or Stolen Debit Card

Call immediately:

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

(833) 305-5910 | Before or after hours


Questions about Online Banking

(816) 245-4225 | Monday – Friday, 8:30 a.m. – 5:00 p.m. CT

depositquestion@ffbkc.com


Questions about Online Bill Payment

(855) 856-9297 | 7 days/week, 6:00 a.m. - 12:00 midnight CT

depositquestion@ffbkc.com

Have a complaint?

If you believe you've been treated unfairly, please fill out our Official Complaint Form.

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