General & Account

FAQ

Our routing number is 301071592. It is the first group of numbers printed on the bottom of your checks.

To minimize your liability, call (833) 305-5910. Internationally call (701) 461-0621.

You can also mark your card as lost or stolen from the My Mobile Money app.

You can call (800) 992-3808 to change your PIN. You can also change your PIN at any First Federal Bank ATM. If you have forgotten your PIN, you can request a PIN reminder be mailed to you as well.

Call your local branch and a manager or designee can change your PIN over the phone for you.

The average time is 3 to 5 business days, however this may vary.

New Year's Day

Martin Luther King, Jr. Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas Day.


The average time is 7 to 10 business days from the date you ordered them.

If you have a question that isn’t answered here, contact us at (816) 245-4225 or email us at depositquestions@ffbkc.com.

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