• All Banking Centers are drive-through and by appointment only to ensure the safety of customers and employees.
  • For the latest information from the IRS and Treasury Dept. on economic stimulus payments, visit HERE or HERE.
  • For Coronavirus resources, click HERE. Financial hardship as a result of the Coronavirus? Request help.

General & Account

FAQ

Our routing number is 301071592. It is the first group of numbers printed on the bottom of your checks.

To minimize your liability, call (833) 305-5910. Internationally call (701) 461-0621.

You can also mark your card as lost or stolen in our Mobile Banking App under Manage my cards.

You can call (800) 992-3808 to change your PIN. You can also change your PIN at any First Federal Bank ATM. If you have forgotten your PIN, you can request a PIN reminder be mailed to you as well.

Call your local branch and a manager or designee can change your PIN over the phone for you.

The average time is 3 to 5 business days, however this may vary.

New Year's Day

Martin Luther King, Jr. Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas Day.


The average time is 7 to 10 business days from the date you ordered them.

If you have a question that isn’t answered here, contact us at (816) 245-4225 or email us at depositquestions@ffbkc.com.

1

You are now leaving First Federal Bank of Kansas City

+

Our website/mobile terms, privacy and security policies do not extend to the website or app accessed through this link, and First Federal is not responsible for the content on any third-party website or app. Click "Yes" to leave our website.