Everything was top-notch and Vanessa was super-helpful!
Sandra R., North K.C.
The people at this location are very friendly and helpful. I have never banked at a better bank than this one.
Kay H., North KC
I love all the employees at this bank! Vanessa is always helpful. I have banked here for a very long time.
Claudia G., North KC
Just opened a checking and savings account. Positive experience. Reminds me of the way banks used to be when they actually cared about their customers.
Ron G., KCK
They are great! I deal with a lot of banks and they are far and away the best. I never have to wait for service. I wish every bank was like them. If I give names I would forget someone, but all my visits are enjoyable and Vanessa is the best.
Anonymous
Been a customer since the 1990's. Best service ever! (NKC Branch)
Christina G.
The ladies at the the NKC location are always so nice each time I come in.
Sherry C.
Very good experience as always :)
Anonymous
Love the friendly, helpful atmosphere from workers.
Leonard H.
I love this bank. I have never had a bad experience at any of your branches. I have banked with First Federal for over 20 plus years and always recommend this bank to anyone and everyone I know. Thank you for being my Bank!!!
Sherleen D.
From the day I opened my savings account Loretta has been a rock star, full of information and a joy to conduct business with. She places the CUSTOMER at the beginning of Customer Service.
Kimberly H.
I have been with FFB since I was a kid. Love this bank. They always have great service.
Clifton C.
I had a complicated issue today and Vanessa Smith was extremely helpful and patient! I've never had a better banking/customer service experience! The whole team seems awesome - but she really went above and beyond!
Alycee V.