First Connect

Chat with us

Expert service from familiar faces

With First Connect from First Federal Bank of Kansas City, you can bank face-to-face with trusted First Federal bankers from anywhere. Whether you’re at home, around town or traveling miles away, you can securely chat, call or video call directly with our team from your mobile device or computer.

Get real answers in real time with First Connect!

Personal account maintenance

Guided account and loan applications

Product and rate information

Using First Connect

To use a mobile device or tablet, you'll need:

  • Apple Devices: iOS 9.0 or later
  • Android Devices: Lollipop OS or later
  • Must have front and rear-facing cameras
  • Reliable WiFi or 4G connection
  • Private environment for conversation

To use a desktop or laptop, you'll need:

  • Windows or Mac
  • Reliable internet connection
  • Browser: Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge
  • Webcam
  • Microphone
  • Speaker (A headset or earbuds are recommended)
  • Private environment for conversation

Please submit your question using the chat function and our team will get back to you via email within 48 business hours. You can find other ways to contact us at

You are now leaving First Federal Bank of Kansas City


Our website/mobile terms, privacy and security policies do not extend to the website or app accessed through this link, and First Federal is not responsible for the content on any third-party website or app. Click "Yes" to leave our website.