We’re proud to announce we’re upgrading our online and mobile banking services! Beginning Monday, August 22, 2022, you’ll experience a refreshed, user-friendly design with modern financial tools.
During the upgrade period from Monday, August 15, 2022 through Monday, August 22, 2022, current digital services will be unavailable. We’ll be sharing conversion details all month, so pay close attention to your email inbox and our social media channels to stay up-to-date!
Should you have questions about the upgrade, you may call our Digital Banking Team at (816) 245-4225 Monday – Friday, 8:30 a.m. – 5 p.m. CT. Phone service will be extended until 6 p.m. starting Monday 8/22 through Thursday 8/25, and available from 8:30 a.m. – 5 p.m. on Saturday 8/20 and 8/27.
In the new First Federal Digital Banking and mobile app, you’ll have access to a wide range of enhanced financial management tools.
Don’t worry about traveling to a branch. You can snap a photo of a check and deposit it into your First Federal account in just a few taps.
Customize alerts and reminders that will empower you to stay on budget and reach your financial goals.
Introducing external transfers, where you can schedule bank-to-bank transfers and pay friends in minutes.
Bring your entire financial portfolio into view by connecting accounts at other institutions to track account balances, spending habits and your net worth on one dashboard.
For your security, the First Federal Bank Mobile app allows you to quickly turn off your debit card if it’s misplaced or stolen. Download the CardValet app for more robust card control settings, like:
Our digital banking upgrade will bring you a more powerful banking experience! You can expect a wide range of benefits, including external transfers, enhanced mobile check deposit features, customizable push alerts, and a seamless financial management tool.
During the upgrade period from Monday, August 15, 2022 through Monday, August 22, 2022, current digital services will be unavailable. Please refer to the brochure linked above for a full list of service availability.
You will receive an email when the new First Federal Digital Banking and mobile app is available on Monday, August 22.
On Thursday, August 18 at 3 p.m. CST, the current First Fed Mobile app will no longer be available. On Monday, August 22, Apple iOS will automatically update and restore the mobile app for Apple device users. Android device users must uninstall the current First Fed Mobile app and then download the new First Federal Bank Mobile app from the Google Play Store.
After the upgrade, primary users (administrators) must log in to Digital Banking first and set up sub-user roles to allow other users access to the account. Digital Banking business roles include: