FirstFed Mobile Banking

We are pleased to introduce our free Mobile Banking App for iPhone, iPad & Android Smartphones and Tablets!

You can download the app by logging in toFirstFed Online Banking from your PC and have the link sent to your mobile device by text (data/message charges may apply) or you can download it from the App Store® or Google Play™ Store.

Visit our Mobile Banking Education Center and check out our easy-to-follow videos and demonstrations of what you can do with FirstFed Mobile Banking.

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Here are answers to the most common questions about Mobile Banking:

What do I need to use Mobile Banking?

1) You must have an active FirstFed Online Banking UserID & Password. 
You will use the same User Name and Password for Mobile Banking as you do for FirstFed Online Banking.

 2) You must have a mobile device with a connection to the Internet.

Where do I download the Mobile Banking app?

  Download the iPhone App >

Download the iPad App > 
  Download the Smartphone App >

Download the Tablet App >

What can I do with Mobile Banking?

You can do most of the same things with our Mobile Banking App as you can with Online Banking, including:
Check your account balances
Transfer funds between your First Federal accounts
Pay your bills
Deposit checks -- Learn More!
View most recent transactions
See your check images (iPad/Tablet App versions only)

(Data/message charges may apply. Contact your mobile communications provider for details.)

Are there any new features in Mobile Banking?

Yes, you can use Mobile Banking to find the closest First Federal banking center & ATM locations using your GPS-enabled mobile device. You can also use the Popmoney feature of our Online Bill Pay system to send money to virtually anyone, even if you don't have their account information (service charges apply.)

Can I get account information by text?

Yes, and you can use this with any cell phone that has text messaging enabled! (Data/message charges may apply. Contact your mobile communications provider for details.) 

Here’s how to set up mobile text banking:
(Note to T-Mobile Customers: Contact T-Mobile Customer Service to enable your phone to send and receive texts from “short code” numbers.) 
Log in to FirstFed Online Banking from your PC.

Click the “Account Services” tab in the top-right corner.
Click the “Requests” tab on the left menu.

Click the “Mobile Banking Enrollment” link.

This will open the Main Menu for mobile banking. From here you can manage the permissions for the devices you have enrolled for Mobile Banking and add new devices.

For security, the text messaging system is separate from the mobile banking app, so you will need to add your mobile phone number here. (SMS/text message charges may apply.)

Click the “Add New Device” button.

Enter your mobile phone number under Other Devices

Click “Continue” at the bottom right.

In the right hand column of the next page, select the mobile options you want to use and then Click “Continue.”

We will send a code to the mobile phone number you entered. To verify your identity, you will need to enter that code on your PC. This will activate your mobile text access.

Text any of the following commands to 61539,
which is our mobile texting number:

BAL  Your current account balances 
Example: HIST CK1 
List of most recent transactions 
ATM Zip Code
Example: ATM 64055
 Nearest First Federal ATM
HELP A list of the codes you can
send to 61539 to get account info 

Is Mobile Banking Available for Business Customers?

No, Mobile Banking is only available for Personal Banking Customers at this time. However, we anticipate being able to offer a Mobile App for our Business Customers in 2015.

Need Help?

Call us at (816) 245-4225 and we’ll be happy to help you set up Mobile Banking on your devices!

P.O. Box 419194
Kansas City, MO 64141-6194
Phone (816) 241-7800  |  Bank / ABA Routing Number: 301071592

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