FAQs Page
What do I do if I lose my Debit Card?
To minimize your liability IMMEDIATELY call 800-264-5578 anytime to report a lost or stolen ATM or Debit Card. Internationally call 1-701-461-0621
Are there any restrictions on where I can use my Debit Card?
To protect our customers, First Federal Bank recently placed some restrictions on debit card transactions. Please read our Debit Card Alerts page for current details on debit card restrictions.
How do I get a new PIN number?
Contact us at your local banking center [link to locations page] to request a pin reminder for a debit card or a new pin number for check access cards (ATM) mailed to you.
How long does it take for a debit card transaction to clear my account?
Average time is 4 to 5 business days, however this varies from one merchant to another.
If I have a hold on a deposit, can I still write checks off of it?
No, not until the funds become available.
What information do I need to open an account?
View our "Open an Account" page.
What do I need to change my address?
Complete and return our Change Address Form.
Can I set up Automatic Loan Payments from a First Federal Account?
Yes, you can. Please complete and return our Automatic Loan Payment form.
What Holidays are you closed on?
New Year's Day
Martin Luther King Jr Day
Memorial Day
Independence Day
Labor Day
Veteran's Day ( November 11th)
Thanksgiving Day
Christmas Day
What is First Federal Bank's Routing Number?
Our routing number is 301071592. This number appears as the first group of numbers printed on the bottom of your checks.
How long does it take to get my check order?
Average time it takes to receive your check order is 7 to 10 business days from the date ordered. Reorder your checks now