Debit Card Alerts
During the past few months, First Federal Bank customers have experienced a significant amount of debit card fraud transacted internationally and from various states. To protect you from fraudulent debit card use, we have blocked certain types of debit card transactions.
We apologize for any inconvenience this may cause you, but protecting your accounts and First Federal Bank from fraud is our primary concern. All VISA Debit Card holders are protected from fraudulent transactions through VISA's Zero Liability Policy.
The following types of transactions are blocked for all First Federal Bank VISA Debit Cards:
1) All card transactions from outside the United States over $100.00 conducted over the internet or by phone.
2.) All signature-based transactions card present or card not present in the nations of Great Britain, Italy, India, France, Luxembourg, Mexico, Spain and the continent of Africa.
3.) All signature based transactions card present in Canada.
4.) All card not-present transactions at Hotels/Motels in the United States for $10 or less.
5.) All signature based transactions in the State of Florida performed at Gasoline Stations
6.) All Arkansas, California, Virginia, Maryland, New York, North Carolina and South Carolina transactions over $100.00 that are signature based or conducted over the internet, except for the merchants listed below:
Netflix:
NFI*WWW.NETFLIX.COM
CC DirecTV:
DTV*DIRECTV SERVICE and DTV*DIRECTV HARDWARE
Verizon Wireless:
VZWRLSS*PREPAID OT VZWRLSS IVRDEBIT VISN VZWRLSS-IVRVN
VZWRLSS DEBITMA VISN VZWRLSS-MYACCT VN VZWRLSS*APOCC VISN VERIZON WRLS IVR VN
Apple iTunes:
APL*ITUNES
Sprint Wireless:
Sprint Wireless
Geico:
Geico
US Treasury:
US Treasury Tax
Again, we apologize for any inconvenience this causes you. Please feel free to contact our Customer Service Team at (816) 245-4225, or visit a First Federal Banking Center near you with any questions you may have.